How Can We Help Today?
Owned and operated by The Longevity Edit, we welcome your questions about saunas, cold plunges, and recovery equipment.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Once in transit, delivery within the Continental U.S. typically takes 5 to 8 business days. Please note that Alaska and Hawaii are excluded from our standard shipping.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door in real time.
What is your return policy?
We want you to feel confident in your purchase. If something is not the right fit, contact our team within the return window listed on the product page and we will walk you through the process step by step.
Can I exchange my item for a different model?
Exchanges are handled on a case-by-case basis depending on the product category. Reach out to our support team with your order number and the model you are interested in, and we will do our best to accommodate you.
What should I know before choosing an infrared sauna or cold plunge?
Consider the available space in your home, your preferred temperature range, and how many people will use the unit. Our team can help you compare panel configurations, tub sizes, and features to match your setup.
Do your red light therapy panels and compression systems require special installation?
Most of our red light therapy panels are designed for simple plug-and-play use with a standard outlet. Compression recovery systems are similarly straightforward, and each product page includes detailed setup instructions.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team replies within 24 hours so you spend less time waiting and more time recovering.
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Free Continental Shipping
We offer free shipping on most orders within the Continental U.S., with no order minimum required.
Recovery-Focused Selection
Every product is thoughtfully curated to support your at-home recovery routine, from saunas to compression systems.
